We feel so lucky to have found these guys after being massively let down by our previous local  installers/ engineers. Despite living at the other end of the country to us, they have visited us on site to service our boiler and repair a fault, charging us a discounted rate as we were flexible with…

Did a good job of replacing the water jacket in our compact 150 and were knowledgeable on the system requirements

Adrien and Sam are providing an excellent service package for our HDG Compact 200, initially with Euroheat and now independently. From advice and diagnosis by telephone to on site repairs and servicing, their expertise has been vital in keeping the system running for the past four years.

We had a problem with our biomass boiler overnight and Adrian has been on the phone first thing working with me to identify the fault and help resolve it. First class customer service. Very impressed.

Excellent after care service – personal attention and assistance to resolve a problem with pellet ignition on the boiler- telephone call to the company for assistance resulted in being talked through what to do in a calm and patient manner to resolve the issue without the need for a visit from the engineer. Helpful, attentive…